Shipping & Handling
we’re committed to delivering your glow-up as quickly and safely as possible.Free Shipping, Always
We’re thrilled to offer free standard shipping on all U.S. orders — because beauty should never come with hidden fees.
Carriers & Delivery
Your order will be shipped via USPS, UPS, or FedEx, depending on the fastest and most reliable option available for your area.
Currently, we ship within the continental U.S. only — this excludes Alaska, Hawaii, and U.S. Territories.
International shipping is not available at this time.
Tracking & Delivery Updates
Once your order ships, you’ll receive a confirmation email with your tracking number so you can follow its journey to your doorstep.
If your tracking shows “delivered” but your package hasn’t arrived, we recommend reaching out to the carrier directly for immediate support.
Address Accuracy
Please double-check your shipping address at checkout!
Orders delivered to incorrectly provided addresses cannot be refunded or replaced.
Handling Time
We do our best to pack and ship your order fast, but please allow 3–5 business days for processing.
This may be slightly extended during holidays, promotional events, or new product launches due to increased order volumes.
Once shipped, transit time depends on your location and carrier logistics — but rest assured, we’re working hard to get your glow in your hands ASAP.
Need Help?
Still have questions about your order, shipping, or tracking details? Don’t worry — we’ve got you.
Reach out to our team and we’ll get back to you as soon as possible.
We’re here to make sure your Vellut experience is smooth, easy, and glowing from start to finish.